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BEHIND THE SCENES  |  @BLONDEANDBRINDLELLC 

site design by blonde & brindle design co. llc

©2019

serving Detroit, Ann Arbor, Lansing, Grand Rapids & coast to coast

hello@blondeandbrindle.com

POLICIES

PAYMENT & QUOTE

You will always receive a detailed quote for your project before any commitment is made. All custom orders require a non-refundable $250 retainer and signed agreement prior to beginning any design work. Your balance must be paid in full upon proof approval, before your order goes into production. This can be paid in one lump sum or multiple payments. Once your order is complete it will be weighed for shipping. A final shipping invoice will be sent and payment of the shipping invoice will release your order. 

INCONSISTENCIES, SAMPLES & EMBELLISHMENTS

Due to variations in how computer monitors display colors, the colors shown on your screen may look different in person. To get a better idea of how an invitation will look printed and to feel the luxurious texture of a specific stock please place an order for a sample. Samples are printed as shown and are not customized. Wedding invitation samples are available for $10. The cost of the sample will be credited back to you should you decide to order. I cannot guarantee that identical embellishments displayed in my online photos or that the colors and styles of specific pieces selected by you (i.e. envelope color/size/style, belly band color/size/style, ribbon color/width, lace pattern, etc.) will be in stock and available from my suppliers at the time of ordering. I will make a good faith effort to match the embellisment shown or requested or make a complementary substitute. 

QUANTITIES

There is a minimum order quantity of 20 wedding invitations. Once you have approved your final proof, quantities may not decrease. An increase in quantities can be accommodated. It is advised that you order an extra 10%-20% for any keepsakes or last minute guest additions. 

SHIPPING

All orders are shipped USPS Priority with tracking, insurance, and require signature upon delivery. In order to provide my clients with the best possible shipping rates, shipping is calculated by weight once the order is complete. There is a flat shipping charge of $20 applied to your initial invoice. This will be credited toward your final shipping invoice.

SALES TAX

I am required to collect sales tax on all orders shipped within Michigan in accordance with the state law. I cannot make any exceptions for any reason. 

PROOFS & APPROVAL

All proofs will take place in your client portal. Proofs are not to be taken lightly because the final approved proof is directly used to generate the final printed piece. By giving your approval, you agree that all text and design will appear exactly as displayed with no further changes. If errors are found after the final approval is made, the cost of a reprint is assumed by the client.  In the event the final printed piece does not match the signed approval, I will take any action necessary to remedy the issue and will proceed with a full reprint free of any additional charge.

REVISIONS 

Custom orders include four revision rounds, after the initial proof, to make minor corrections and/or adjustments to the design. Any additional revisions beyond those included will incur a fee of $20 per revision. Substantial design changes after the initial proof will result in a larger fee based on the complexity of the alteration being made at the discretion of Blonde & Brindle.

CANCELLATIONS 

Changes to your order and order cancellations can be made any time prior to completing your payment and the final approval resulting in forfeiture of your initial retainer and any design materials ordered. Orders that have been approved and gone to print cannot, for any reason, be canceled or modified. All designs are created with the highest of quality and care and are customized for you and to your specifications. Because each piece whether, a custom design or a house design, is unqiue and each design is approved by you before printing, I cannot accept any returns for any reason. 

PRIVACY

Any personal information you provide to me is kept confidential and is solely used to communicate with you. This information is never shared with or sold to any outside party. 

DESIGN PROPERTY 

All designs are created exclusively by Blonde & Brindle Design Co. LLC and are the sole property of Blonde & Brindle. All designs and images may not be reproduced in any form without consent from me. I reserve the right to all designs and as such reserve the right to photograph, distribute and/or sell any work I create for you. All content on this site which includes but is not limited to: text, images, designs, and photographs, are copyrights, and intellectual property owned and controlled by Blonde & Brindle Design Co. LLC. You may not reproduce, publish, transmit, distribute, display, or modify any contents of this site.