Payment & Quote
You will always receive a detailed quote for your project before any commitment is made. All orders require a non-refundable, 50% retainer and signed agreement prior to beginning any design work. Your balance must be paid in full upon proof approval, before your order goes into production. Once your order is complete it will be weighed for shipping. A final shipping invoice will be sent and payment of the shipping invoice will release your order.
All prices listed on the website are subject to change without notice. Once you reserve your spot by signing the agreement and paying the retainer, your prices will be locked in to current rates unless quantities change or the project scope is altered during the design process.
There is a minimum order quantity of 25 invitations and a minimum order requirement of $500.
Quantities & Change of Scope
Once approval has been submitted for the design to go into production, quantities may not decrease for any reason. An increase in quantities or change of scope, after proof approval and once production has begun, will require a reorder (see below.) During the design process, if materials are changed and/or pieces are added/removed from the order, this indicates a change of scope for the project. I will present you with new invoice totals as soon as they are available. These changes must be made within the included rounds of proofs and before proof approval.
Two complimentary order adjustments are included if you need to make adjustments. Order adjustments beyond two will result in an account adjustment fee of $25.
In the event you need additional pieces to be printed outside the agreed upon quantity, after production has begun, and/or after the order has been completed and delivered, a minimum order quantity of 25 will be required. I will provide an invoice and included shipping costs for the additional pieces. Embellishment items including, but not limited to, postage, wax seals, and ribbon may not be able to be reordered.
Materials and Embellishments
I cannot guarantee that identical materials & embellishments agreed upon will be available from my suppliers at the time of ordering. There are times when agreed upon materials are discontinued or out of stock when I go to order. In the event this happens, I will provide a suitable alternative within the same price range as the original materials. In the event you choose something out of the price range, you will be responsible for paying the difference between the two costs.
All orders are shipped USPS Priority with the option to add insurance and signature upon delivery requirements. In order to provide my clients with the best possible shipping rates, shipping is calculated by weight once the order is complete. There is a flat shipping charge of $20 applied to the initial invoice. This will be credited toward the final shipping invoice. Once the items are shipped, Blonde & Brindle cannot be held responsible for any damages that may incur during the shipping process or any lost, delayed, or stolen packages. I am unable to provide tracking updates beyond the information that third party mail carriers release. In the event a reprint is required due to a lost, delayed, or stolen package, or damages incurred during the shipping process, all associated costs, after any insurance coverage is applied (printing, materials, supplies, and shipping) will be assumed by you.
In order to maintain the integrity of the designs, and to ensure the quality meets Blonde & Brindle standards, I do not offer digital files or sell the designs to print on your own.
I am required to collect sales tax on all orders shipped within Michigan in accordance with the state law. I cannot make any exceptions for any reason.
I strive to represent all colors as accurately as possible, but due to variations in how computer monitors display colors, the colors shown on your screen may look different in person. To get a better representation of exact colors please purchase a sample kit.
Proofs & Revisions
For collection wedding orders you will receive one initial design proof with three revision rounds after the initial proof to make minor changes and adjustments. For custom wedding orders you will receive one initial design proof with four revision rounds after the initial proof to make minor changes and adjustments. Revisions do not constitute a redesign. Any additional revision rounds beyond those included will incur a $25 setup charge for each additional round. It is your responsibility to thoroughly proof each piece of the design for spelling, grammatical errors, layout, spacing, and overall design.
Errors on Approved Pieces
You will be provided a final proof prior to production. It is your responsibility to proofread and make sure everything shown is correct. By giving your approval, you agree that all text and design will appear exactly as displayed with no further changes. If errors are found on printed pieces after final approval, the cost of a reprint is assumed by you along with any rush fees, if necessary. In the event the final printed piece does not match the signed approval, I will take any action necessary to remedy the issue and will proceed with a full reprint free of any additional charge.
Changes to your order and order cancellations can be made any time prior to completing your final payment and giving approval for print resulting in forfeiture of your initial retainer and any design materials ordered. Orders that have been approved and gone to print cannot, for any reason, be canceled and quantities may not decrease. All designs are created with the highest of quality and care and are customized for you and to your specifications. Because each piece whether, a custom design or a house design, is unqiue and each design is approved by you before printing, I cannot accept any returns for any reason.
Any personal information you provide to me is kept confidential and is solely used to communicate with you. This information is never shared with or sold to any outside party.
All designs are created exclusively by Blonde & Brindle Design Co. LLC and are the sole property of Blonde & Brindle. All designs and images may not be reproduced in any form without consent from me. I reserve the right to all designs and as such reserve the right to photograph, distribute and/or sell any work I create for you. All content on this site which includes but is not limited to: text, images, designs, and photographs, are copyrights, and intellectual property owned and controlled by Blonde & Brindle Design Co. LLC. You may not reproduce, publish, transmit, distribute, display, or modify any contents of this site.