FREQUENTLY ASKED QUESTIONS

When should I place my order?

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To maintain quality standards and a personalized experience, a limited number of clients are accepted each year. It’s recommended to book as early as possible to ensure availability.

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SAVE THE DATES:

One year before your wedding month

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WEDDING INVITATIONS:

5 -6 months before your wedding month

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WEDDING DAY PAPERS:

2-3 months before your wedding month

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How many invitations should I order?

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A good rule of thumb is one invitation per household. It’s always advised to order 10-15 extra for keepsakes and last minute guest additions.

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Can I order samples?

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Yes! Sample kits are available in my Etsy shop. They include the invitation, reply card, envelopes, and embellishments as shown; a welcome guide outlining customizations & timelines; examples of each print method: digital, letterpress, and foil; single ply, double ply, and vellum paper samples; all color swatches available for envelopes, liners, and belly bands; a printed chart of digital ink colors; and a step by step guide to ordering. Samples are pre-printed and not customizable. 

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What can be customized?

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Basically everything—really! The invitations are truly made just for you. You are only limited to the questions you don’t ask. We start with the basics: paper selection, print method, and colors. Then we explore different embellishments such as envelope liners, wax seals, belly bands, ribbon, vellum jackets, etc. We can even work in custom elements like venue illustrations. When we get to the design process, we explore different font options and you are supplied with wording examples, but you ultimately get to choose the wording for all pieces.

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What print methods do you offer?

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I offer digital, letterpress, and foil.  

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What papers do you offer?

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For digital printing and foil stamping I use a premium matte card stock with a beautiful eggshell texture offered in two weights and colors: single ply and double ply, in white or ivory. 

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For Letterpress printing, cotton paper is used as it yields the best results for a deep impression. The cotton paper is also offered in white and ivory as well as single and double ply. Handmade cotton rag paper is also available for letterpress orders. For suites that have some cards letterpress printed and some digitally printed, the digitally printed cards will be upgraded to cotton paper to maintain cohesion throughout the suite. 

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How do I start an order?

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Every order starts with a discovery form. This gives me foundational information to be able to assemble a preliminary mockup and proposal based on your wants and needs, design aesthetic, and budgetary requirements.  A consultation call can always be scheduled to guide you through the discovery form, or after receiving the proposal to answer any possible questions you may have, and to go more in depth into the project scope.

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What happens after I place my order?

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Once you reserve your spot, I will send along your client portal which includes a customized timeline of important dates to help keep both of us on track throughout the design process, a wording questionnaire to gather all of your event details and verbiage, as well as spreadsheets to collect addresses; if I am printing your envelopes. Also included are resources to wording examples and guides to proper etiquette. Depending on how far in advance you book, some time may pass between receiving your client portal and actually starting the design process. When the start date draws nearer, I will reconnect with you and send reminders to have everything ready. 

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How long does the process take?

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All in all, about 6-8 weeks. Once we reach the start date for the design process, and you have all of the necessary information submitted to get started, your first proof will arrive within 5 business days of submitting your wording questionnaire. Feedback on proofs is requested within 2 days of receiving the proof and revisions are returned within 2 business days of receiving your feedback. Your order includes the initial proof and three complimentary revision rounds to make minor changes and adjustments.

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Design Process: 3 weeks

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Printing & Production: 3-5 weeks 

turnaround is dependent on chosen print method, embellishments with longer lead times such as wax seals, and if assembly is included. 

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Can I pay to rush my order?

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Rush orders are accommodated based on availability. Projects needed under a 6 week turn around are subject to a 20% rush fee of your order total. Please check for availability.

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Do you provide coordinating pieces?

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Yes! Chances are, whatever you need I can provide. This includes save the dates and day-of pieces including: thank you cards, programs, menus, table numbers, place cards, escort cards, seating charts, gift tags, event signage, coasters, drink signs—if there’s something you have in mind, please ask! 

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What is the difference between Escort and Place Cards?

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Escort Cards are used at the entrance to your reception to inform your guests of their table number. 1 card per couple.

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Place Cards  are used at the place setting to direct your guests to the seat that is assigned to them at the table. These are also often used to indicate meal choices. 1 card per guest.

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Will my invitations come assembled?

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That is completely up to you! You may opt to assemble them yourself or I offer a premium assembly service with the option to have them mailed for you as a hands-off, stress-free experience!

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How much will shipping cost?

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All orders are shipped USPS Priority with the option to add insurance and signature upon delivery requirements. In order to provide my clients with the best possible shipping rates, shipping is calculated by weight once the order is complete. There is a flat shipping charge of $20 added to your initial invoice. Once the order is complete and packaged, the $20 will be credited toward the actual shipping cost based on the weight of the completed project.

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